General Business Letters

gb100  Introducing Yourself as a Customer Representative – This one-page letter introduces you as a contact person for a customer/client. It offers a list of services from which you can select the ones that best represent your precise responsibilities to your clients.

$14.99
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gb200  Welcoming a New Customer – This one-page letter warmly welcomes a new customer to any type of organization (can be personalized) and previews the firm’s strong product/service and customer service commitments.

$12.99
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FREE!

gb300   Requesting and Confirming Appointment (2) – The first of these two one-page letters requests a meeting and requires very minor adaptation in order to personalize it for your situation. With its somewhat conversational tone, it is ideal for those occasions when you prefer a less formal approach. The second shorter letter confirms in writing the scheduled appointment.

$19.99
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gb400   Confirming Rescheduled Appointment – This brief letter confirms in writing an appointment for which the time, date or location has been changed since the arrangements were made.

$14.99
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gb500  Sending material for review before a meeting – This one-page letter serves as a cover letter when sending material to someone in advance of a meeting. It reminds the reader to preview the enclosed material before the meeting and allows you to restate the meeting time, date and location. 

$14.99
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gb600   Thank you for a meeting-Positive Outcome – This brief follow-up letter thanks the reader for his or her time and participation, reiterates the mutual value of the meeting to both parties and closes warmly with a statement of anticipation for the “next steps.”

$12.99
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gb601  Thank you for a Meeting–Negative Outcome – This brief letter can be sent to thank someone for a meeting while warmly acknowledging that the hoped-for outcome was not achieved. It is written in general terms so that it can be used as is regardless of industry, subject matter or agenda.  Or, you may modify it to suit your specific circumstances. 

$12.99
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gb700  Requesting Information from Customer – A brief one-page letter requesting that the customer provide additional information or documentation; includes instructions for supplying the information (phone/fax/mail/e-mail.)

$14.99
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gb800   Requesting Completed Form from Customer – A brief one-page letter requesting that the customer complete and return an enclosed form (not provided); includes instructions for returning the information (enclosed envelope/fax/mail.)

$14.99
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gb900   Enclosing and Thanking for Customer Survey (2) – The first of these two one-page letters asks a customer to complete a survey (not included) that will be used to improve/expand/enhance the organization’s customer service capabilities; it includes instructions for returning the survey by mail and offers both telephone and e-mail participation options; can be personalized. The second shorter follow-up letter gratefully acknowledges the customer’s participation.

$19.99
BUY!
 

gb1000 Invitation to and Thank you for Attending Seminar (2) – The first of these one-page letters can be used to invite customers and prospects to a seminar or virtually any other event. It includes space for detailing the date, time and location and for adding a description of the topic and/or Speaker.  It can be personalized with a name and address for each recipient or for mass mailing, a general opening is included. The second letter thanks the recipient for attending and offers an option for subsequent follow-up.

$19.99
BUY!
 

gb1100 Introducing Newsletter – Use this letter to introduce a newsletter that you will send to customers, clients and/or prospects. You can either mail this in advance of or with the first issue. To make the letter meaningful, you should add the title and/or topic of one, two or more of the articles contained in the issue, where indicated; how much you add will determine the final length of this letter.

$19.99
BUY!
 

 

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