Boost personal and team effectiveness
One-on-One Coaching
All it takes is one manager with weak communication skills. Suddenly, internal confusion proliferates, efforts are needlessly duplicated, wasted time escalates and productivity plummets. How to move from problem to proficiency?
We work one-on-one with valued, but vulnerable, staff to improve their writing and your organization’s image…instantly! And there’s no need for costly travel or time away from the office -- we connect via e-mail and telephone.
Here’s how it works:
Step 1: Review and Respond
You or your staff member simply “bcc’s” us on all relevant e-mail, letters, memos and reports.
To improve effectiveness right away – without compromising deadlines or sacrificing workflow – we edit and return pending communications so that they can be used at once.
Step Two: Analyze and Conference
We evaluate each writing sample, identifying areas in need of attention, including:
- Content, Clarity
- Message, Strategy, Follow-up
- Effectiveness, Reader Response
- Presentation: Readability, Visual Appeal
- Navigation
- Tone, Style, Language, Jargon
- Grammar, Spelling
Then we connect by telephone to explore each of the troublesome areas, promoting and practicing alternate techniques and tactics.
Step Three: Recap and Reference
To eliminate the distraction of taking notes during the phone conference, we follow-up with a written recap of each coaching session. Complete with samples and suggestions that reflect actual communications, these recaps double as a hard-copy resource to have on hand for future reference.
Not only does your staff gain skill and confidence, you profit from an instant improvement in written communications! To see first-hand the difference we can make, send us a writing sample or call us directly at (203) 494-5111.
